Billing & Payment Policy

Last updated: November 18, 2024

Introduction

At diegodelvani.com, we aim to make your shopping experience easy and efficient. This Payment and Billing Policy outlines the methods by which we accept payments, manage transactions, and handle billing processes.

Payment Methods

diegodelvani.com accepts some payment methods:

 

• Mastercard
• Apple Pay
• Visa 
• Maestro
• Shop Pay
• Google Pay

Currency

All transactions processed on diegodelvani.com are conducted in United States Dollars (USD).

Billing Information

To ensure that your order is processed without delay, please provide accurate and complete billing information.

Tax Calculation:

Please be informed that taxes, if any, will be calculated and added to the price during the checkout process. Therefore, there will be no sales tax.

Order Confirmation

Upon completing a purchase, you will receive an order confirmation via email. This confirmation will include details of your order along with a transaction ID serving as your proof of payment.

Transaction Security

We ensure that every credit card transaction occurs within a secure environment. The diegodelvani.com payment system has a 128-bit SSL security encryption. The transaction is secure if you see a key lock at the bottom right of your web browser. We do not retain your credit card information after your order is complete. Rather, it is submitted directly to our banks. You can rest assured that your credit card or bank account information will be secure with each purchase.

 

Diegodelvani.com is committed to a safe, enjoyable and smooth online shopping experience for all customers. For your safety diegodelvani.com has implemented a payment security screening process. Confirmation of customer details on certain orders may be required before the order is processed. Please ensure that you provide accurate and up-to-date contact information should we need to confirm the security of your order.

Refunds and Disputes

All refunds will be issued based on the original form of payment made that was made by you. If you have any issues or disputes regarding your transaction, please contact us directly to facilitate resolution.

 

Business Address: 8603 Sapienza Dr, Fort Washington, MD

Phone: 513-549-2375

E-mail: Info@diegodelvani.com

Order cut-off time: 5:00 PM Eastern Standard Time (New York)

Our customer service hours are from 9:00 AM to 5:00 PM EST, Sunday - Saturday 7 days A Week